All Sales Final. There are no returns/refunds on orders.

 Once printed items are approved for production, any mistakes in spelling, phone numbers, etc. are solely the responsibility of the purchaser who approved the proof and will not be refunded. 

All designs remain the property of BNCouraged Designs, LLC until paid in full and approved as final artwork by the purchaser. At that time, BNCouraged Designs, LLC retains the right to use the design in a portfolio and any advertising as seen fit by the designer. 

BNCouraged Designs, LLC is not responsible for any damages of any kind.

Full payments will be required before any project begins to secure time and efforts.

Design inquiry form must be completed before making purchase online.

We DO NOT offer "Buy now, Design later" Services. 
Meaning once payment is submitted your project will be added to the project queue. All materials, Verbiage, images, etc should be submitted when purchasing. If materials or remaining balances are not received within 14 days after payment your project will be terminated and NO refund will be issued.

Only Packages and Web Design Services offer various payment options.

Alternative payment options include: Cash App.

There is a $30 fee for any phone consultations or in-person meetings in regards to your project.

Turn-around times become effective after order is submitted. (5-7business days is typically standard for logo development)

7-14 business days for package deals, or any printing materials,business cards, flyers, etc.

FULL payment must be received before print production begins or final files are sent to customer.
Customers are allowed 2-3 minor revisions per project. (Additional revisions require a revision fee.)

Shipping charges will apply to ALL orders.

Rush orders are available for some orders that are needed before turnaround time. ( Rush orders are placed before other orders already in production.)

Please place your Design order 2-4 weeks before event to ensure effective turn-around time. 

BNCouraged Designs, LLC   ask that all communication remain between email to ensure accuracy and avoid miscommunication. We will no longer respond to Facebook/Instagram messages or text messages.

last update: 07/04/2020

Prices and quantities are non-negotiable.
•    If a project is cancelled by “The Client”, for whatever reason, the payment will served as a cancellation fee.
•    There is no refund after labor has been placed into project.
•    Print Design projects such as Business Cards, Flyers MUST be paid in full including shipping before sending off to print.
•    Print Projects will be set to print after client approval. After project is set to print, there are no refunds unless the printer is at fault.
• ​   All print materials are shipped to a Residential Address. By default, any other mailing option is not accepted.
•    No final artwork or files without watermarking will be sent until final approval.
•    Draft files (revision files, unselected logo proofs, premium paid fonts and themes, .PSDS,)remain the property of BNCouraged Designs, LLC
•    Logo Files are only sent once the project has been fully completed, in the formats of 1 each: PDF / JPG / PNG.

last update: 07/04/2020

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